Scope of Application

This Privacy Policy applies to any individual (hereinafter referred to as "User") who registers for or uses this platform, mobile applications, and associated services. It outlines how this platform collects, uses, stores, discloses, and protects Users' personal information. By using this platform, the User is deemed to have read and agreed to all terms of this Privacy Policy.

1. Information Collected
• Registration Information: Name, email address, phone number, address, and other details provided by the User when registering for an account.
• Usage and Log Data: IP address, device model, operating system, browser type, access date and time, page browsing history, and other data automatically recorded when the User accesses or uses this platform.
• Third-Party Sources: Basic information obtained from authorized third parties (e.g., payment platforms, social media logins).

2. Use of Information
The User’s personal information will be used for the following purposes:
• Service Provision: To fulfill the User’s requests within the service, such as order placement, payment processing, and logistics tracking.
• Communication: To maintain contact with the User for purposes such as satisfaction surveys, order notifications, and after-sales service.
• Marketing: To send promotional activities, discounts, and product recommendations with the User’s consent.
• Data Analysis: To perform statistical analysis on anonymized data to improve platform functionality and user experience.

3. Disclosure of Information
This platform will not disclose the User’s personal information to any third party without consent unless under one of the following circumstances:
• Prior Consent: Disclosure to a third party after obtaining the User’s explicit authorization.
• Service Necessity: Sharing necessary information with partners to complete the User’s requested services, with access terminated after service completion.
• Legal Requirements: Disclosure in compliance with mandatory requests from laws, regulations, judicial authorities, or administrative agencies.
• Rights Protection: Disclosure of necessary information within legal limits to protect the legitimate rights and interests of the company or other Users.

4. Data storage and Cross-Border Transfer
User information will be stored on servers operated by this platform and its affiliated companies. Data may be transferred to servers located inside or outside Malaysia for access, storage, and processing due to business needs. This platform will implement security measures in accordance with applicable laws to ensure the safety of storage and transmission.

5. Cookies and Similar Technologies
• Purpose: With the User’s consent, this platform may use Cookies or other tracking technologies to enable features such as auto-login, preference settings, traffic analysis, and personalized recommendations.
• Management: Users may disable or clear Cookies through browser settings.

6. Information Security
This platform uses encrypted transmission (e.g., HTTPS), access control, security audits, and other technical and administrative measures to protect User information from unauthorized access, use, disclosure, alteration, or destruction. Given the risks inherent in online environments, absolute security cannot be guaranteed. Users are advised to safeguard login credentials and update passwords regularly.

7. User Rights and Control
• Access and Correction: Users have the right to log in to their accounts at any time to view or update personal information or request access, modification, or deletion of their data through customer service.
• Withdrawal of Consent: If a User disagrees with this Privacy Policy or withdraws prior authorization, they should deactivate their account and discontinue use of this platform and its services.

8. Updates to the Privacy Policy
This platform reserves the right to amend this Privacy Policy. Updated terms will be posted on this page. Continued use of the service after updates constitutes the User’s acceptance of the revised terms.